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Star. Link IRC Network Channel Services. Channel Service Manual. Channel Services exists to help Star. Link users register and maintain. As a CService person, you have more responsibilities. Star. Link toanyone. Channels. CService is responsible for assisting with.
Star. Link channels by their managers. MAINTAINING PROFESSIONALISM IN HELPING STARLINK USERSIt is very important that the CService Staffers present themselves in. There are various ways this can. Chatter on the channel is fun and interesting. Any. observations to other ops can be made through op- chat rather than in open.
Don't be afraid to ask questions of the other ops.. It is also a good idea to let the other Staffers. If you are. going to BRB,mark yourself as BRB so all will know. If you are going. AFK for a while, please de- op yourself. Parking at ops when you aren't. Helping users should be accomplished *in open channel*. This lets.
It also prevents a user from being. If one Staffer is helping someone, please avoid jumping into the process.
PDF File: Cservice Homedics User Guide - PDF-MTOMCHUG-9-2 2/4 Cservice Homedics User Guide. get one of these manual will curently have enough detailedinformation online that is certainly typically within a handbook. Browse and Read Cservice Homedics Cservice Homedics Title Type cservice homedics user guide PDF homedics sc 535 manual PDF homedics 9105sv3r manual PDF homedics sc 535 scale manual PDF homedics instruction manual PDF homedics. The list of HP service manuals and HP repair manuals available for download on Nodevice in PDF, archives with additional service documents as schematics, block diagrams, part lists. Page 2. Channel Service Manual Channel Services exists to help StarLink users register and maintain their channels. As a CService person, you have more responsibilities than a regualr channel op because you are representing StarLink.
If you see that information may be needed, use op- chat or a notice to help. Having too many people assisting one user is confusing, and. CService Staffers don't have much credibility. It is extremely important that CService Staffers present. You might want to. Norm> Enigma: Would you like to register a channel? NOBODY KNOWS ALL THE ANSWERSIf you are unsure of an answer, ask among the other Staffers in the.
If no one knows, find one of the IRC opers. You can usually be directed to someone who has that information. Sometimes the information or help should really be given by an IRC oper. Star. Link Admin, rather than CServ Staffers. In this case, refer the.
Admin. There is an abundance of information on the Star. Link website. A good way to remember how to refer to another person is to ask yourself. Is it something someone else in the channel might know?
Is this something to do with running a channel, bot commands or registrations? Is this something to do with clones, flooding, or spamming? IRC op). Does this have something to do with Star. Link policy? (Website and/or.
Star. Link Admin.). Does this have anything to do with adding servers to Star. Link, or other. technical questions? Website and/or Star. Link Admin). Please don't speculate with information. Refer a user to the proper. THE IRATE USERThis will happen to everyone at one time or another. The best.
If they are being vulgar. OK to kick them from the channel. Some people come. If these. people are getting on your nerves, do what you recommend to users, put. If the individual is flooding or otherwise distrupting. IRC oper to handle. If there is. no IRCop in #Channels, do a /who 0 o to see who may be available.
HELPFUL USERS WHO ARE NOT CSERVICE STAFFERSThere are a few people who will be in #Channels and want to help. They all mean well but sometimes they may not have the current information. A brief. /notice to these individuals, saying something like, 'I have this one. If a particular individual.
CService Admin and let someone in authority have a little 'chat' with. If all else fails, and they persist, you might want to consider. Posting your comments to the CService List is. WE DON'T HANDLE PROBLEMS WITHIN INDIVIDUAL CHANNELSSometimes a user will come in and complain about being banned, or a. CService staff does not. We can suggest to the user. CServ staff are *never*.
If it is a problem. IRCop in #Channels, do a /who. VERIFYING USER INFORMATIONUsers will come in and request ops and other bot- related activities. It is very important that you verify that this person is who s/he says. You can do this by using. MARS /ACCESS command to determine the level of the individual within. You can also ask others if they know this person is.
If it is not known whether a person has. Users may come in and request a list of ops on a given channel.
The rule of thumb is, if the individual is not on the list, s/he does not. You may want to set up a separate channel and. Then you can paste the chanaccess information. Channels with the information. It is also a good idea to ask the user to log the access information for.
USERS WHO CANNOT AUTHORIZE IN A CHANNELAt times a person will come in and ask why the bot will not op them. Most of the time it is because their connection has resolved to an IP (series.
You can find this out by typing /dns nick and seeing how the invidual's. You can then check the bot, after finding. If they do not match, the person is not going to be able to.
Suggest that the person go to a different server and then do. Recommend that channel owners put themselves. IP numbers, and also to put their channel. IP. Another reason for not being able to AUTH is that the user either has. ID, or that his/her ident is not enabled. It. ID or to. enable the ident. WHEN THE BOT DOES NOT REJOIN A CHANNELAfter the bot has been gone, some users may ask us about how to get.
MARS back into the channel. These people must be operators in the. After that they can invite the. JOIN the channel. If there is a real problem in the channel and. CService Staffer may put MARS. If someone requests that the bot be placed in a channel, those with.
If it cannot be verified, the bot is not to be placed. HANDLING QUESTIONS NOT RELATED TO CHANNEL SERVICE DUTIES#Channels is primarily for channel registration and help with MARS. Questions about m. IRC, ircle, scripts, and other related information are.
Star. Link. Referring users to the popular web search engines is. If it. is not busy in #Channels a few answers are good, but as a rule, it's best. We are not in the position to become help experts for everything. HELPING IN THE USER'S CHANNELIf it seems that your help will involve more than a few minutes, it. Usually the request is from. It. is *not* the role of CService Staff to enter a channel to police it, nor. That is the responsibility of the channel operators.
IRCop for help. If you go into a user's channel to help, please let other CService Staffers. Some users may stay in #Channels and appear not to. CService and IRC opers are not to become involved in channel 'politics'.
A suggestion can be made to set. CService should not actually be involved in that process. Internal.
BECOMING A BETTER CHANNEL SERVICE STAFF MEMBER. The first thing to remember is to ask questions of other Staffers. There are often more experienced Staffers in Channels with you, as well. If you don't. understand, ask in op- chat, or in the channel if there are no users present. Do not give out information if you are not certain it is accurate.
It is not always wise to trust your memory. Have a notebook handy. MARS commands, and other information you may be asked. You may remember the command but not the level at which it. Note any helpful information, such as URLs for Star. Link. and related websites. Jot down things you learn by watching in the.
Read and keep copies of Star. Link documents because someone will come in.
The best thing you can do to become a better CService Staff member is. We are all in this together. What you. Ask for help. Be supportive. Maintain a caring, professional attitude in the. Have fun behind the scenes, but remember that we are. Keep your gripes, complaints, or negative remarks.
Use the mailing list to communicate any ideas you have, innovative ways. We all need to know and are not. This makes people feel like they are not being. Please read and use the web page for information. If you see something. Sage. Wlf know about it.
If something needs to be changed or added to the Channel Service section. Encourage users who have problems or want to chat about Star. Link to. use the Star. Link mailing list. Users may share ideas and suggestions. CHANNELS NETIQUETTE#Channels exists to help users with registration and MARS commands. A little friendly chatter when it's not busy is fine, but it should be. Hugs and greets are fine, as long as they are kept to one line and are.
Multi- lined. hugs and ascii art displays are to be discouraged, as are away messages. Please remember that we are all volunteers. There are times that.
As long as a CService staff person makes him/herself available for at. If it seems you will be unable to help on a regular basis, please notify. CService Admin by email. Asking for help is fine!!! If you are unsure of how to answer. No one knows it all, and there is nothing wrong with asking for a little. Please do not give ops to individuals who are not CService Staff or.
It is difficult for new users to know who has. It is sometimes good to preface your comments with the name of the user. In this way the user will know that the. If you are away or busy, please mark yourself as such. Change. Kzoo. Buzy, Sea. AFK, Dawn. BRB. If you are away from your screen for some.
If you have problems or complaints with what's going on, please let. CService Admin, or any Assistant CService Admins, know. Some.
CService meeting. Complaining in op- chat, or in other channels. CService team. CHANNEL SERVICE ADMINISTRATIVE STRUCTUREChannel Service is headed by the CService Admin who holds the highest. MARS (usually 9. 00). The CService Admin may choose to appoint. Assistant Admins who will also have higher access on MARS. The CService. Admin will publish the Channel Service administrative structure to the. CService. List and will update any changes in the. As a general rule, those in #Channels with the highest MARS access may.
CService. The major.